Technical Writer – Training, Sales, & Proposal Documentation Specialist
DGS leads the charge in solving today's spectrum challenges with a pioneering and patented methodology. As wireless demand and 5G technologies expand, service providers need real-time, persistent insights into the spectral environment. Our innovative approach extracts RF information directly from the physical layer, offering a deeper and more immediate understanding of the spectrum.
Role Overview:
We are seeking a talented Technical Writer to create comprehensive training manuals and documentation that will support our sales department in effectively communicating and selling our cutting-edge technology to audiences of varying technical expertise.
Key Responsibilities:
- Develop, write, and maintain high-quality training manuals, user guides, and product documentation for our sales team.
- Work closely with engineers, product managers, and sales staff to gather information and translate complex technical concepts into clear, accessible content.
- Produce documentation that covers both software and hardware aspects of our products, ensuring consistency and clarity.
- Assist in the creation of marketing and sales materials, including brochures, white papers, and presentations.
- Ensure all documentation is accurate, up-to-date, and aligned with the company’s branding and messaging.
- Stay informed about industry trends and best practices to continuously improve our documentation processes.
- Support the federal grant writing process, as needed, and develop post-grant materials for federal agencies and stakeholders.
- Proven experience as a technical writer, with a strong focus on creating training and sales documentation.
- Familiarity with RF technologies, 5G, and spectrum management is preferred.
- Ability to explain both software and hardware concepts clearly to a non-technical audience.
- Strong collaboration skills and the ability to work closely with cross-functional teams.
- Proficiency in documentation tools (e.g., MadCap Flare, Adobe FrameMaker, Microsoft Word) and version control systems (e.g., Git).
- Excellent written and verbal communication skills.
- Ability to interpret technical drawings, Bills of Material, and other technical graphics.
- Experience with patent-related documentation and technical content is highly desirable, as it will enhance your ability to accurately convey our innovative solutions.
- Experience assisting with federal contracting documentation is a bonus but not required.
- Be part of a pioneering company addressing critical spectrum challenges.
- Play a key role in supporting our sales team's success.
- Work on a variety of projects, from software to hardware documentation.
- Competitive salary and benefits package.
Contingent Upon Contract Award
Digital Global Systems (DGS) is a trailblazing spectrum management and Radio Frequency (RF) environmental awareness company that has been at the forefront of industry innovation since its inception in 2012. With an impressive portfolio of over 150 patents, DGS has played a pivotal role in advancing persistent spectrum monitoring and RF data analysis. We are not only committed to addressing current industry needs but also spearheading advancements in the ever-evolving wireless digital market, including 5G applications, dynamic spectrum sharing, intelligent interference management, and RAN integrations. We are in search of resourceful, analytical, and adaptable candidates to join our team as we continue to expand and innovate.
Located minutes away from both the Beltway and the Tysons Corner Metro Stop, our headquarters are easily accessible by the Silver Line. Our comfortable office spaces are complemented by gourmet dining facilities, gym space, and free parking.
Join us at DGS and be part of a pioneering team shaping the wireless landscape of tomorrow.
Check our website out for more information!